Terms & Conditions:
These terms and conditions ("Online Store Terms") apply to all transactions concluded with you, the customer, when you shop via the UK Empire website and online store. Please read them carefully before placing your order and print a copy for your future reference. By registering at the online store, you accept and agree to be bound by the Online Store Terms and the terms and conditions of the Website, which together shall constitute the entire agreement between you and UK Empire Group.
Acceptance of Orders:
UK Empire Group can only take orders through the online store for delivery to the countries listed on the checkout pages. If the country you require delivery to is not visible, UK Empire Group will not be able to process your order.
UK Empire Group validates your order and credit or debit card details you submit before your order can be accepted. Once validated, we will confirm that your order has been received by sending an email to the address provided in your registration form. Our confirmation of your order brings into existence a legally binding agreement between us.
We accept all orders for products and services subject to availability and certain security checks. UK Empire Group accepts payment by most major credit and debit cards. Payment will be debited from your account before the dispatch of your purchase. All credit and debit cardholders are subject to validation checks and authorization by the card issuer and UK Empire Group. We will not be liable for any delays to your order this may cause. If the issuer of your payment card refuses to authorize payment to us or you fail our security checks, we will not be liable for any delay or non-delivery.
Availability of Products:
If online store products become temporarily unavailable, we shall hold your order until the product is back in stock and will then mail the product to you in the usual way. If an individual product becomes permanently unavailable, UK Empire Group will seek to offer you a suitable alternative or give you a full refund.
Color Reproduction:
UK Empire Group has made every effort to reproduce colors in the online store as accurately as possible. However, different computers reproduce colors in slightly different ways, and exact color matches are not yet possible over the internet. This means that when you order products from the online store, colors may differ from what you see on the screen. If you are not satisfied with the color of the product you have ordered, UK Empire Group operates a returns policy.
Third-Party Websites, Goods, and Services:
UK Empire Group may provide links to third-party websites that are not affiliated with UK Empire. We make no representations as to the quality, suitability, functionality, or legality of any sites to which we may provide links or any goods or services available from such sites, and no such representations should be inferred or construed whether from such provision or otherwise.
All matters concerning any goods and services that you purchase from a third-party site, including, without limitation, all contract terms, are solely between you and the owner of that site, and UK Empire Group will not be liable for any costs or damages to you or any third party arising directly or indirectly out of any third-party website.
Complaint Process:
We hope that you're pleased with any purchase you've made or the service you've received from UK Empire and that you'll never have reason to complain. If there's something you're not happy with, we'd like to put matters right, so please contact us straight away:
By Email: help@ukempire.com
UK Empire Group reserves the right to alter these Online Store Terms from time to time.